Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Elvie is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and sustainable manufacturing processes across our core collections.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting support.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.

How should I care for my Elvie garments?

Care instructions are located on the internal garment tag. We recommend cold washing and air drying to preserve the longevity and color of your pieces.

Do you offer international shipping?

Yes, Elvie ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.